Return and Exchange Policy

1.    We cannot replace any items for any personal reason.

2.    We cannot accept returned items for any personal reason.

3.    We cannot replace or cannot accept returned items after they have been used.

4.    We will replace the item if the item was damaged upon receiving it. In this case, please contact us within 7 days from the date you received the damaged item.

a.    Please note that we may request pictures for proof of damage.

5.    Payment

a.    We accept American Express, Mastercard and Visa credit cards.
b.    We do not accept any international credit cards.

6.    Sales Tax

a.    Applicable sales tax will apply to shipments to addresses located within California.

7.    Shipping Policy

a.    Shipments to the contiguous 48 U.S. States plus military and air force bases.
b.    Shipping carrier: USPS
c.    All orders are processed within 2-3 business days.

8.    Once you click on PURCHASE bottom, you will be unable to cancel your order.  

9.    Contact Information

a.    Ichibanya USA, Inc.
b.    Address: 2455 Sepulveda Blvd., Suite D Torrance, CA 90501
c.    Email: info@ichibanyausa.com
d.    Business Hour: Monday through Friday 9:00am to 4:00pm PST