Privacy Policy

Effective Date: 12/30/2025

1. Overview

Ichibanya International USA, Inc. (“Ichibanya,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information collected through our website ichibanyausa.com (the “Site”). This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our Site or make purchases through our online store.

By accessing or using the Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

A. Personal Information You Provide

We may collect the following information when you place an order, submit a form, or otherwise interact with the Site:

  • Full name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Order and transaction details

  • Information voluntarily submitted through contact or inquiry forms

This information is collected only when you choose to provide it.

B. Payment Information

All payments on our Site are processed through Shopify and its third-party payment processors.

We do not store or process credit card numbers or other payment credentials on our own systems.

3. Automatically Collected Information

When you visit the Site, certain information may be collected automatically, including:

  • IP address

  • Device type and browser type

  • Pages visited and time spent on the Site

  • Referring URLs

This information is used for site functionality, security, and performance monitoring.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to ensure proper website functionality and improve user experience.

  • Necessary cookies are required for the Site to function.

  • Non-essential cookies may be used for analytics or performance purposes.

Users are provided with a cookie consent tool allowing them to opt out of non-essential cookies.

5. Use of Google Services

Our Site includes embedded Google Maps to assist users in locating restaurant locations. These maps may allow interaction directly on the Site or via a link to Google Maps.

Google may collect data in accordance with its own privacy practices. We encourage users to review Google’s Privacy Policy separately.

6. How We Use Your Information

We use personal information for the following legitimate business purposes:

  • To process and fulfill orders

  • To respond to inquiries submitted through our contact forms

  • To provide customer support

  • To maintain site security and prevent fraud

  • To comply with legal and regulatory obligations

We do not use your information for behavioral advertising or sell personal data.

7. Information Sharing and Disclosure

We do not sell personal information.

We may share personal data only with:

  • Shopify and related service providers necessary to operate our online store

  • Payment processors used by Shopify

  • Service providers performing services on our behalf under confidentiality obligations

  • Government authorities where legally required

All data access is limited to legitimate business purposes.

8. Data Retention

Personal information is retained no longer than reasonably necessary, and generally no longer than three (3) months, unless a longer retention period is required by law or necessary for legitimate business or legal purposes.

9. Data Security

We implement administrative, technical, and physical safeguards to protect personal information. Data is maintained within our internal, firewalled systems, and access is restricted to authorized personnel only.

No internet-based system can be guaranteed as 100% secure; however, we take reasonable steps to protect data from unauthorized access or disclosure.

10. Your Privacy Rights (California Residents)

If you are a California resident, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Request information about how your data is used

Requests may be submitted through our Contact Us form or by email. We will verify requests and respond as required by applicable law.

Ichibanya does not sell or share personal information for cross-context behavioral advertising.

11. Children’s Privacy

This Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe information from a child has been collected, please contact us and we will promptly delete it.

Important:
This statement is intentionally limited and does not create an age restriction or interfere with normal restaurant operations. It exists solely to reduce regulatory and legal risk.

12. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the Site constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through the Contact Us form on our Site.